Refund policy
Aurora Amore Returns Policy
We want you to love your Aurora Amore purchase
Change of Mind
Returns accepted within 28 days of purchase or delivery with proof of purchase
Items must be unused, in original condition, with all tags attached
Earrings and hair accessories are non-returnable for hygiene reasons
Multi-buy items must be returned together (no partial returns)
Refunds & Exchanges
Refunds are issued to the original payment method
Gift card purchases will be refunded as a gift card
SALE items: non-refundable
Faulty Items
Faulty items are eligible for a refund or exchange
If no proof of purchase is available, we’ll offer an exchange to the item’s current value
We cover return postage for faulty items
Return Postage
Change of mind: customer covers return postage
Faulty items: we cover return postage
Contact Us
📧 contact@auroraamore.com.au
🕘 Monday–Friday, 9am–5pm
This policy is in addition to your rights under Australian Consumer Law.